Privacy Policy

Data We Collect

When you use, including access, Software, we may collect and process the following categories of information.

Non-Personal Data

Non-Personal Data means information that does not identify you as an individual and cannot reasonably be linked to you. This may include aggregated or anonymized technical information such as:

• Operating system type and version
• Device characteristics and general configuration
• Language preferences and general performance indicators

This information is typically collected automatically and is used to support service stability, functionality, analytics, and optimization, such as to optimize the operation of our services.

Personal Data

"Personal Data" means information that can directly or indirectly identify an individual, such as IP addresses, search history, or other online identifiers. Where XChanger processes Personal Data, it does so in accordance with applicable GDPR principles, including data minimization and purpose limitation. Such processing may include:

• Processing online identifiers (for example, IP addresses) required for the operation, security, and functionality of the Installer, Software, and Services.
• Using contact information provided by you when you communicate with us for support, inquiries, or other requests.
• Obtaining your explicit consent where required by applicable law before processing certain categories of data.

What Data Will Be Collected

XChanger and its service providers may collect online identifiers (for example, IP addresses) and, where applicable, other technical and contextual information when you interact with our Website, Installer, or Software. This information is used to support proper operation, security, analytics, and, where applicable, advertising-related activities, and to provide the Software and/or Services and respond to your support requests, inquiries, or other requests.

We may also collect technical and contextual information such as timestamps, device type and version, language and regional settings, and referral or traffic source data. This information helps us monitor performance, detect technical issues, and improve the overall user experience.

In addition, XChanger may process search-related information, including search queries submitted through your default search engine while using our Services. This data may be:

• Shared with the relevant search provider in order to deliver search results corresponding to your queries.
• Analyzed to help verify that interactions originate from legitimate users and not automated systems, bots, or fraudulent activity.

After these purposes are fulfilled, search-related data (including, to the extent collected, search history) is anonymized by removing identifying elements and may be retained and used in aggregated form.

Legal Basis for Data Processing (GDPR)

Under the GDPR, XChanger relies on one or more of the following legal bases when processing Personal Data:

• Legitimate Interests – To ensure the availability, stability, security, and proper functioning of our services.
• Contractual Necessity – To process search queries and deliver search results or other features that form part of the services you requested.
• User Consent – Where applicable law requires explicit consent for specific processing activities.

Categories of Personal Data Collected & Shared

During the preceding twelve (12) months, XChanger may have disclosed the following categories of Personal Data for business or operational purposes:

• Category A: Identifiers, such as IP addresses and online identifiers.
• Category F: Internet or browsing-related data, including limited usage and behavioral metrics.

Personal Data may be shared with the following categories of third parties:

• Service Providers – Vendors and contractors that assist with hosting, infrastructure, maintenance, or functionality of the Software.
• Analytics Partners – Entities that help us analyze usage trends, performance, and service improvements.
• Business Affiliates – Partners involved in fraud prevention, security, advertising, or revenue attribution, where applicable.

If you wish to opt out of cross-contextual or interest-based advertising, you may use industry opt-out mechanisms provided by organizations such as:

• Digital Advertising Alliance (US)
• Digital Advertising Alliance (Canada)
• Digital Advertising Alliance (EU)
• Network Advertising Initiative

Please note that opting out through these tools may not eliminate all personalized advertising, as other companies may continue to process data independently of XChanger.

Data Sharing Practices

XChanger does not sell Personal Data. However, we may share information in limited circumstances, including:

• Service Providers – To enable the operation and support of our Software, subject to contractual obligations and confidentiality requirements.
• Legal and Regulatory Requirements – Where disclosure is required by applicable law, regulation, legal process, or governmental request.
• Corporate Transactions – In connection with mergers, acquisitions, restructuring, or similar business events, subject to appropriate safeguards.
• User Consent – Where sharing requires your explicit approval, which will be obtained in advance.
• Security and Fraud Prevention – Where certain identifiers are shared to help detect, prevent, or investigate security incidents or fraudulent activity.

Data Security Measures

We implement reasonable technical and organizational measures designed to protect Personal Data against unauthorized access, loss, misuse, alteration, or disclosure. However, no system or transmission method can be guaranteed to be completely secure.

If you believe that your information has been accessed or used in an unauthorized manner, please contact us promptly at [email protected].

Your Rights & Choices

Depending on your jurisdiction and applicable law, you may have the right to:

• Access and review the Personal Data we hold about you.
• Request correction or deletion of inaccurate or outdated information.
• Object to, or request restriction of, certain data processing activities.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a competent supervisory or data protection authority.

To the extent the California Consumer Privacy Act (CCPA) applies, you have the right not to be discriminated against for exercising any of your rights, including by being denied goods or services, charged different prices or rates for goods or services (including through the use of discounts or other benefits or the imposition of penalties), or being suggested that you will receive a different price or rate. You may also have the right to request that your Personal Data not be sold, where applicable.

Requests will be handled in accordance with applicable legal requirements, and we may request additional information to verify your identity.

In addition, if you believe there are additional rights not explicitly mentioned above, we encourage you to contact us to request their inclusion.

Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes described in this Policy, comply with applicable legal and regulatory obligations, or maintain an ongoing relationship with you.

Personal Data may be retained for longer periods where:

• Required by applicable legal, tax, or regulatory obligations;
• Necessary to maintain accurate records in connection with disputes, claims, or audits; or
• There is a reasonable anticipation of litigation or enforcement activity.

In some cases, information may be anonymized or aggregated so that it can no longer be associated with an identifiable individual. Such information is no longer treated as Personal Data under this Policy.

Children's Privacy

The XChanger Installer and Software are not intended for use by individuals under the age of 16, and we do not knowingly collect Personal Data from children under this age.

If you believe that a minor has provided us with Personal Data, please contact us at [email protected]. Upon verification, we will take appropriate steps to delete such information in accordance with applicable law.

Policy Updates & Modifications

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our services, or internal practices. The "Last Updated" date at the top of this document indicates when it was most recently revised.

We encourage you to review this Policy periodically to remain informed about how your information is handled.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

[email protected]